Privacy policy

Privacy Policy (English)

1. Who we are

Drip Coffee, located at Oude Heirbaan 69, 9620 Zottegem, is responsible for the processing of personal data as described in this policy.

Contact: webshop@dripcoffee.be

2. Personal data we collect

We collect personal data when you:

  • place an order
  • create an account
  • contact us

This may include:

  • Name, address, email, phone number
  • Payment details (via secure payment providers)
  • IP address and webshop usage
  • Browser and device information

3. Why we process your data

We process your data for:

  • Order processing and delivery
  • Payments and invoicing
  • Customer support
  • Legal obligations
  • Marketing purposes (with consent only)

4. Sharing data with third parties

We only share data with necessary partners such as:

  • Shopify (e-commerce platform)
  • Payment providers (Bancontact, PayPal, credit cards, etc.)
  • Shipping partners (Bpost, DPD, DHL, etc.)

Shopify may process data outside the EEA using appropriate safeguards.

5. Cookies

Our webshop uses functional, analytical and marketing cookies.
Non-essential cookies are only placed with your consent.

6. Your rights

You have the right to access, correct, delete or transfer your personal data, and to object to processing.

Contact us at: webshop@dripcoffee.be

7. Complaints

You may file a complaint with the Belgian Data Protection Authority
👉 www.gegevensbeschermingsautoriteit.be